job
National
NG
Customer Relationship Management (CRM) Officer
Ascentech Services Limited
About this opportunity
Job in Victoria Island, Lagos State for a CRM Officer with B.Sc./HND in Business Administration, Marketing, Mass Communication, or related field and 2-4 years of relevant experience.
Ascentech Services Limited is seeking a Customer Relationship Management (CRM) Officer to join its team in Victoria Island, Lagos State. The role focuses on managing customer interactions and enhancing service delivery within the organisation.
What you'll do
- Manage and maintain customer relationships to ensure satisfaction and retention.
- Handle customer inquiries, complaints, and feedback promptly and professionally.
- Collaborate with cross-functional teams to improve customer experience.
- Utilise CRM software to track and analyse customer data.
- Develop strategies to enhance customer engagement and loyalty.
Who can apply
- Candidates must hold a B.Sc. or HND in Business Administration, Marketing, Mass Communication, or a related field.
- A minimum of 2–4 years of relevant experience in CRM, Customer Service, Customer Experience, or a similar role is required.
This summary is AI-generated from the official posting. Always verify every detail on the official site before applying.
Key details
TypeJob
Location
Nigeria
NigeriaFieldBusiness Administration, Marketing, Mass Communication
Levelbachelor
DeadlineDeadline not stated — check the official page
EligibilityNational
Bachelor's or HND in Business Administration, Marketing, Mass Communication, or a related field with 2–4 years of relevant experience.
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Source : hotnigerianjobs.com · Always verify details on the official site.