job
National
KE
Customer Service Officer
0 days left · 22 Nov 2026
About this opportunity
Customer Service Officer role in Kenya. Requires bachelor's degree in Co-operative Management or business-related field, 5 years of customer service experience, and Sacco sector knowledge.
Customer Service Officer in Kenya supports Sacco members by handling complaints, inquiries, and information sharing.
What it offers
- Lead support desk for Sacco Member Complaints and Inquiries
- Pass information to members
Who can apply
- Bachelor’s degree in Co-operative Management or any business-related degree
- 5-year track record of successful Customer Service Career
- Relevant industry experience and knowledge of the Sacco Sector
- Highly motivated with a drive to succeed and a passion for Sacco Members
- Good business sense
- Initiative and enthusiasm
- Excellent communication and ’people skills’
- Good planning and organizational skills
- Ability to work calmly under pressure
- Good IT, budget and Report writing skills
What you'll do
- Handle Sacco Member Complaints
- Address Inquiries
- Pass information to members
How to apply
- Apply by 2026-11-22
This summary is AI-generated from the official posting. Always verify every detail on the official site before applying.
Key details
TypeJob
Location
Kenya
KenyaFieldCo-operative Management or business-related
LevelBachelor's degree
Deadline22 Nov 2026
EligibilityNational
Open to applicants in the host country.
Source : brightermonday.co.ke · Always verify details on the official site.