Business Analyst

A permanent Business Analyst role is open in the Western Cape, supporting IT, retail and e-commerce projects.⁠​‌​‌​​​‌​​​‌​​‌​​​​‌‌‌‌‌‌‌‌​​‌​​⁠

What it offers

• Salary: R50 000 – R70 000 per month
• Permanent employment in the Western Cape

Who can apply

• Experience: 3–5 years as a Business Analyst, Systems Analyst or similar
• Skills:
  • Business process analysis and requirements engineering
  • Process mapping tools (e.g. draw.io, Visio)
  • Writing functional specifications, user stories and test scripts
  • Understanding data flows and system integrations
  • Project or workflow tools (e.g. Jira, Zoho Projects)
  • CRM, ERP or e-commerce platforms (e.g. Zoho, Shopify) is advantageous

What you'll do

• Gather, document and validate business requirements via stakeholder workshops, interviews and observation
• Map current-state processes and identify gaps and improvements
• Translate requirements into functional specifications, user stories and acceptance criteria
• Coordinate between business and technical teams
• Design and execute test scripts, UAT plans and end-to-end validation
• Produce process documentation, training material and handover guides
• Support reporting and data analysis for business decisions
• Assist with system configuration, workflows and ongoing enhancements

How to apply

• Apply before Oct 23 2026
• Submit your application via the Careers24 listing for vacancy reference BADDP2026