job
National
NG
Training Officer at ConSol Limited
ConSol Limited
About this opportunity
Training Officer position at ConSol Limited, a leading provider of Contact/Call Center services and Customer Management Solutions in Nigeria.
ConSol Limited is seeking a Training Officer to design and deliver training programs for its contact centre operations in Lagos, Nigeria.
What it offers
- Full-time position in Lagos, Nigeria
- Opportunity to develop and manage training programs for contact centre staff and external delegates
Who can apply
- Education: Bachelor’s Degree or HND
- Professional Qualification: Relevant contact centre operations certification (e.g., QAI Certified Contact Centre Agent, QAI Certified Trainer)
- Experience: Minimum of three years relevant work experience in a contact centre
- Skills: Customer service, communication (English and local language), PC proficiency (Word, Excel, PowerPoint), telephone etiquette, problem-solving, and organizing
What you'll do
- Identify and develop training programs aligned with organisational goals
- Design and maintain training curriculum and modules to address skills gaps
- Manage training calendars and logistics for internal and external customers
- Collaborate with training partners (e.g., QAI Global)
- Conduct feedback surveys and present results to management
- Ensure training materials and content meet industry standards
- Provide coaching, mentoring, and human capacity development
How to apply
- Send your CV via email to apply@consollimited.com
- Use the job title as the subject of the email
- Deadline: 30 August 2026
This summary is AI-generated from the official posting. Always verify every detail on the official site before applying.
Key details
TypeJob
Location
Nigeria
NigeriaDeadlineRolling, no fixed deadline
EligibilityNational
Open to applicants in the host country.
Source : myjobmag.com · Always verify details on the official site.