Sales Account Manager at Gem Forest Hotel Nairobi – MGallery Collection

Join Accor’s MGallery Collection as a Sales Account Manager at the upcoming Gem Forest Hotel Nairobi in Kenya and drive revenue by owning key client relationships in a luxury boutique setting.

What it offers

• Full-time, permanent position on the sales team at Gem Forest Hotel Nairobi – MGallery Collection in Nairobi, Kenya
• Ownership of high-value client portfolios, strategic account planning, and revenue growth targets
• Collaboration with cross-functional teams to deliver memorable guest experiences and repeat business

Who can apply

• Bachelor’s degree in Business, Marketing, or a related field
• 3+ years of experience in account management or sales, ideally within hospitality or luxury services
• Proven ability to meet or exceed sales targets and build long-lasting client relationships
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite
• Fluency in English and Swahili
• Willingness to travel as required for client meetings

What you'll do

• Develop and implement strategic account plans to maximize revenue
• Identify new business opportunities within existing accounts
• Negotiate contracts and close agreements
• Monitor and report on account performance, sales forecasts, and key metrics
• Conduct regular client meetings to understand needs and present tailored solutions
• Resolve client issues promptly and professionally

How to apply

• Apply via the Accor careers portal
• Include a resume and cover letter highlighting your sales and account management experience
• Specify any accommodations needed during the recruitment process