State Coordinator (POS)

PalmPay Limited is hiring a State Coordinator (POS) in Imo State, Owerri, Nigeria, to oversee POS operations, agent networks, and compliance within the state.

What it offers

• Contracted mid-level role reporting to the Regional Manager.
• Focus on POS terminal uptime, agent performance, transaction success rates, and revenue growth.

Who can apply

• Bachelor’s degree in Business Administration, Banking & Finance, Economics, Accounting, Marketing, or a related field.
• Required skills: Communication, interpersonal, analytical, problem-solving, technical, and operational.

What you'll do

• Oversee and coordinate all POS operations in Imo State.
• Recruit, onboard, and manage POS agents, merchants, and field officers.
• Monitor daily transaction volumes, agent performance, and revenue growth.
• Ensure compliance with company policies, KYC requirements, and CBN regulations.
• Manage escalations for terminal downtime, failed transactions, settlements, and customer complaints.
• Develop strategies to expand agent networks and increase market penetration.
• Conduct training and performance reviews for agents and field teams.
• Prepare and submit periodic performance, risk, and operational reports.
• Enforce fraud prevention measures and report suspicious activities.
• Represent the company in engagements with local partners, merchants, and government stakeholders.

How to apply

• Apply via the PalmPay Limited career page.
• Share the job listing and submit your application.