job
National
KE
FCA Agent
0 days left · 26 Oct 2026
About this opportunity
Job in Kenya for a FCA Agent role with full-time duties in account collection, customer interaction, and reporting. Closes 2026-10-26.
FCA Agent in Kenya is a full-time collections role focused on recovering outstanding payments through calls, visits, and negotiations.
What it offers
- Full-time position based in Kenya.
Who can apply
- No eligibility details provided.
What you'll do
- Track assigned accounts and log all customer interactions (calls, chats, face-to-face) in the system.
- Plan recovery actions for outstanding payments.
- Skip trace and contact defaulted accounts to collect payments or repossess collateral.
- Negotiate payoff deadlines or repayment plans professionally.
- Collaborate with team agents during collection drives.
- Retain customer loyalty while initiating collection processes.
- Submit daily, weekly, and monthly collection reports.
- Provide market intelligence to Operations.
- Maintain relations with local law enforcement.
- Adhere to Recovery policies.
How to apply
- No application details provided.
Good to know
- Closing date: 2026-10-26.
This summary is AI-generated from the official posting. Always verify every detail on the official site before applying.
Key details
TypeJob
Location
Kenya
KenyaDeadline26 Oct 2026
EligibilityNational
Open to applicants in the host country.
Source : brightermonday.co.ke · Always verify details on the official site.