job
National
ZA
Helpdesk Technician
Simple IT Concepts T/A OutsourceZA
0 days left · 22 Sep 2026
About this opportunity
Remote Helpdesk Technician role in Cape Town, South Africa. Supports clients with IT issues, requires Microsoft 365 admin experience, troubleshooting skills, and ability to work EST hours.
Helpdesk Technician at Simple IT Concepts T/A OutsourceZA is a full-time remote role based in Cape Town, South Africa, supporting international clients.
What it offers
- Remote helpdesk support role with international teams
Who can apply
- Solid understanding of operating systems, networking, and business apps
- Hands-on Microsoft 365 administration experience
- Strong troubleshooting skills and a customer-first mindset
- Ability to work EST hours and stay self-motivated in a remote role
- Quiet, professional home workspace suitable for client calls and focused work
- Nice to have: Experience with helpdesk ticketing systems, RMM, or PSA tools
- Nice to have: Remote IT support experience
- Nice to have: IT certifications (Microsoft, CompTIA, ITIL, etc.)
- Nice to have: Prior experience at an MSP / IT support company
What you'll do
- Be the first line of support for clients
How to apply
- Applications close 2026-09-22
This summary is AI-generated from the official posting. Always verify every detail on the official site before applying.
Key details
TypeJob
Location
South Africa
South AfricaFieldIT support
Deadline22 Sep 2026
EligibilityNational
Open to applicants in the host country.
Source : careers24.com · Always verify details on the official site.