job
National
ZA
Manager: Onboarding Support
Access Bank
About this opportunity
Job opening for Manager: Onboarding Support at Access Bank South Africa, a commercial bank operating across Africa.
Manager: Onboarding Support at Access Bank is a contract role in Gauteng, South Africa, focused on leading the client onboarding and support function.
What it offers
- A contract position in Human Resources / HR within Access Bank’s Gauteng team.
Who can apply
- Qualification: Bachelor’s degree in Commerce, Finance, Banking, Economics, Accounting, Business Management, Business Administration, Law, Risk Management, or a related field; or Matric.
- Experience: Minimum 5–8 years of banking experience, including 5–8 years of leadership or people management.
What you'll do
- Supervise and control service quality, handle customer complaints, and provide feedback.
- Delegate tasks, plan workflows, and organize support staff.
- Oversee account opening/closing, customer records, mandates, data cleanup, UBO remediation, and FICA compliance.
- Ensure timely submission of monthly reports (e.g., dormancy, inactive accounts, term deposits) by the 05th of every month.
- Train and develop staff, foster teamwork, and build cross-functional relief capacity.
- Monitor revenue collection, control costs, and prevent operational losses.
- Maintain zero-tolerance for capturing errors and ensure account activation reporting.
How to apply
- Apply online at Access Bank’s jobs.workable.com.
- Build a CV using free templates available on the platform.
This summary is AI-generated from the official posting. Always verify every detail on the official site before applying.
Key details
TypeJob
Location
South Africa
South AfricaDeadlineRolling, no fixed deadline
EligibilityNational
Open to applicants in the host country.
Source : myjobmag.co.za · Always verify details on the official site.