Implementation Officer (Edo)

Implementation Officer (Edo) at Moniepoint Inc. is an outsourced and hybrid role based in Edo State, Nigeria, focused on guiding new retail customers through the adoption of Moniepoint’s POS system.

What it offers

• Role: Implementation Officer (Edo)
• Reports to: Lead, Onboarding
• Work mode: Outsourced and Hybrid
• Locations: Edo State – Ikpoba Okha, Oredo, Etsako West, Ovia North, Uhunmwonde

Who can apply

• Not specified in the source.

What you'll do

• Ensure new retail customers successfully adopt Moniebook POS into their daily store operations
• Provide structured, high-touch onboarding experiences
• Bridge the gap between sales and long-term customer success
• Transform newly signed customers into confident, active users within their first 30-60 days
• Understand each retailer’s unique operational needs
• Configure Moniebook to fit their workflow
• Deliver effective training
• Drive product adoption to set the foundation for retention and expansion
• Success measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers