Front Office Manager at Bolton White Hotels & Apartments

Bolton White Hotels & Apartments is hiring a Front Office Manager in Lagos, Nigeria to oversee guest experiences, room operations, revenue targets, and team leadership.

What it offers

• Lead all front office operations including guest experience, room inventory, check-in/out, and revenue optimization
• Ensure compliance with Bolton White Group service standards and maintain high service audit scores

Who can apply

• Education: Bachelor’s degree in Hospitality Management, Business Administration, Tourism Management, or related field
• Experience: Minimum 5 years in hospitality with 3 years in a supervisory or management role within Front Office Operations

What you'll do

• Manage guest experience, front office operations, reservations, and revenue targets
• Lead team development, financial controls, service quality, and reporting
• Expected outcomes include 100% guest satisfaction, 100% SOP compliance, 99% reservation accuracy, and 95% service audit scores

How to apply

• Send your CV and photograph to jobs@boltonwhitegroup.com
• Use the job title as the subject of the email