Key Account Officer
About this opportunity
Key Account Officer role in Lagos, Nigeria, managing high-value business relationships, monitoring account performance, identifying growth opportunities, and resolving issues for Moniepoint’s financial platform.
Moniepoint Inc., Africa’s leading financial platform, is hiring a Key Account Officer in Lagos, Nigeria. This role involves managing critical business relationships, ensuring account performance, and driving growth through tailored product solutions. The position emphasizes hands-on customer engagement, risk monitoring, and strategic collaboration with internal teams.
What it offers
This is a full-time job focused on building and maintaining strong relationships with key business clients. Responsibilities include monitoring account performance, identifying risks, and introducing relevant products to meet customer needs. The role requires regular field visits, commercial judgment, and coordination with internal teams for onboarding and service recovery.
Who can apply
Applicants should have experience in customer relationship management, business development, or account management within a financial or tech sector. Relevant industry knowledge, especially in Nigeria’s digital payment landscape, is preferred.
What you'll do
- Build and maintain relationships with assigned businesses, understanding their operations, decision-makers, and revenue contributions.
- Monitor account performance, track transaction activity, and identify risks proactively.
- Introduce Moniepoint’s products to meet customer needs and qualify opportunities.
- Coordinate with BRMs and internal teams for onboarding, training, and service recovery.
- Conduct regular visits and record key conversations, commitments, and next steps.
How to apply
- Submit your application through Moniepoint’s official recruitment portal.
- Provide details of your relevant experience and qualifications.
- Include any case studies or examples of successful account management in financial or tech roles.
Good to know
This is a local role based in Lagos, Nigeria. Moniepoint values innovation, teamwork, and growth, fostering a culture of continuous improvement.
Key skills: Customer engagement, commercial judgment, fieldwork, risk management, product introduction, and team coordination.
Key details
NigeriaHow to apply
- Submit application via Moniepoint’s official recruitment portal.
- Provide details of relevant experience and qualifications.
- Include case studies or examples of successful account management in financial/tech roles.
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